General conditions



Shipping and Delivery

Shipping Costs:

Shipping costs along with VAT are already included in the final price of each product, so you will know the total of your order.


You will have your order at home in 24/48 hours from the exit of the product of the store, we will inform you with an email of the whole process. Usually the orders will be released the next day, as the fruit collected arrives in the store at the end of the morning, so in about 48 hours you can have your order at home.

WE DO NOT SHIP TO THE ISLANDS, sorry, the fruit does not arrive in good condition and also the price of transport is very high and if it is by plane it is very polluting.

Privacy and Security Please read the Terms and Conditions of Use and Privacy Policies carefully. They determine the access and / or use of this Website. By entering our website we assume that you understand and accept these conditions of use and access.

Returns and Replacements

As a perishable product no returns are accepted, all our fruit is carefully chosen and will be packed and protected so that it arrives in optimal conditions to its destination. In any case, you can always contact us via telephone (+34 959 02 63 32) or via email ( to resolve any incidents in a timely manner. We assure you that we will do our best to solve your problem. If you find the packaging damaged and accept this order, Flor de Doñana S.L. Is not responsible for the merchandise. In the event of loss because the customer has provided the wrong data, all expenses arising from such loss will be on their own. If the loss is a mistake of Flor de Doñana S.L will send the goods to the address provided in your order as soon as possible without charge. Orders Each product order will be processed once the payment corresponding to your order has been made.

Currency and Means of Payment

  • Currency type: € Euros.
  • Paypal: The system will redirect you to the Paypal page where you can make your payment securely. You will then be redirected to the Raigal site, where the payment process will be confirmed.
  • Credit Card: The system allows you to enter your credit card details and corroborates online the authorization to make the debit according to the purchase you are making.

These cards are received:

– Visa
– MasterCard

Prices and Promotions The prices presented on the website may be modified at any time without prior notice. In any case, the amount to be paid will be the one that appears on the web at the time of the transaction.

The promotions have a date of issue and completion, once a certain promotion is completed you will not be able to benefit from it.

Any user who makes a purchase through this Website is declared of age and, if applicable, with full capacity to use payment means (credit cards, Paypal, transfer) and that they have sufficient funds to cover all costs That result from the purchase of products, the user also declares to accept fully and without reservations all of the present General Conditions of Purchase. When making an order, the User accepts the specifications and characteristics of the selected product.